Friday, February 27, 2009

Training the End User...this is painful part of HR system implementation...can technologies help?



Now a day, a lot of Human Resource system come with employee self service solution. It is quite common the training material was textual, informative and confusing, or grand mother story. The more sophisticated the Human Resource system the longer the story.

With the same material, a presenter can come up with many version of presenting the material and it is not consistency and there is not encore. What about Train The Trainer (TTT)?

Shi Fu teach his/her student only 80% of the skill, 20% is kept to protect him/herself.
Do you agree!
User only use the HR "self service" system on need basis or in the blue moon.

Is there a solution?

Yes. If you goto any Microsoft and Apple tutorial website, you will notice they are providing audio visual training material. Click here to view one of the product demo.

There are many way to skin a cat, this is one of the best way to save time and money. That is what your boss like to hear.

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